Payment & Delivery Info
Payment
For online orders, we accept all major credit cards.
Currency is £GBP.
VAT is included in all our prices. All prices and product information on the Swon online shop are subject to change and some garments are only available at our in-person stalls.
Delivery Information
Shipping
Shipping is available worldwide from the UK. See below for fees. We aim to process orders within 2 - 3 working days. If you wish to cancel or amend your order, please get in touch within 24 hours of ordering and we should be able to assist.
Domestic
Domestic orders arrive via Royal Mail approximately 3 - 5 working days after your order has been processed. Shipping charge is £4 per order, or free over £120.
International
International orders arrive via Royal Mail (tracked & signed) approximately 7 - 14 working days after your order has been processed. Shipping charge is £14 per order.
Please be advised that Swon is not responsible for any delays or custom charges that may apply for your destination country.
Packaging
We ship in eco-friendly packaging and encourage you to reuse or recycle your packaging where possible. We avoid plastic and minimize any unnecessary steps & frills. We don’t use stickers, instead, Swon repurposes material that would otherwise end up in landfill, using fabric scraps and paper. Our intention is to be as environmentally conscious as possible, whilst making your brand experience as special as can be.
Thank you for understanding & appreciating our planet.
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